
Chief Operating Officer / Co-Founder
Maria Santiago
Maria Santiago leads the operational oversight for Alta Ventana multifamily property portfolio, bringing over 35 years of unparalleled industry expertise to her role. Her extensive experience includes providing strategic guidance on acquisitions, conducting meticulous due diligence, and delivering comprehensive management consultation.
Throughout her distinguished career, Maria has directly managed over 26 properties nationwide, encompassing portfolios ranging from 800 to an impressive 3,000 units. Her exceptional leadership has built a robust reputation for excellence in leasing, resident relations, on-site and multi-site management, and complex project-based initiatives, including both Section 8 and conventional new construction. Maria has a proven track record of turning around distressed properties, consistently improving occupancy rates from below 50% to over 95%, even amid challenging market conditions like the COVID-19 pandemic.
Maria leverages her expertise to directly drive key operational areas such as employee training and development, insurance relations, precise budget preparation, strategic marketing, and incisive financial analysis. She possesses significant experience navigating Freddie Mac and Fannie Mae loan processes and skillfully utilizes industry-leading platforms including AppFolio, ResMan, Yardi, RaManage, OneSite, and Bluemoon. Maria actively engages with prominent industry organizations such as NAA, CAA, VAA, OAA, and MAA.
Further demonstrating her hands-on proficiency, Maria holds Grace Hill, OSHA Hazard, and EPA certifications, alongside practical experience in remodeling, plumbing, and electrical work. Her unwavering commitment to self-improvement, innovation, and accountability, coupled with her profound passion for the industry, firmly establishes her as a leading executive in property management.
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